Our Location

321, Street 165, G-11/1, Islamabad

Contact us 24/7

+923051234533
hamza@johri.com.pk

 

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the same product that you see in the picture. However, please note that there might be slight variations in color, texture, or size due to the natural characteristics of gemstones and handmade processes.

How can I return an item?

For Returns first contact us at hamza@johri.com.pk
Pack and ship the same item to our address
Our team will analyze the item
and your refund will be processed

Will you restock items indicated as “out of stock?”

Yes, we do restock items that are currently out of stock. However, the restocking time can vary depending on factors such as the availability of materials and the complexity of the item.

To stay updated on the availability of specific items, we recommend:

  • Checking our website regularly: We will update the product status as soon as it becomes available.
  • Signing up for our newsletter: You can receive notifications about restocks and other updates.
  • Contacting our customer service: Our team can provide you with more specific information.
Where can I ship my order?

We currently ship orders to the following countries:

  • Pakistan

Please note that shipping costs and delivery times may vary depending on your location. If you're located outside of the countries listed, please contact us to inquire about shipping options.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS